Our Story
Based in Auckland, New Zealand, The Carpet Therapist was founded with a simple mission: to provide genuinely transformative cleaning services that go beyond surface-level aesthetics. We don't just clean carpets; we restore them. After witnessing the shortcomings of traditional "splash and dash" carpet cleaning methods, we invested in industrial-grade hot water extraction technology to ensure our clients receive a genuinely deep clean.
2+ Years Experience
Expertise you can trust
Fully Insured
Complete peace of mind
Eco-Friendly
Safe for kids & pets
Our Service Philosophy
Our philosophy is rooted in meticulous attention to detail. Every home is treated with the utmost respect. We assess each carpet, rug, or upholstery piece individually, identifying the exact fibre type and the specific nature of any stains before applying treatment. This scientific approach allows us to achieve a 95% stain removal success rate without compromising the integrity of your textiles.
The Equipment We Use
We utilize advanced hot-water extraction technology (commonly known as steam cleaning). This method pumps hot water and eco-friendly cleaning solutions deep into the carpet fibres at high pressure, instantly extracting dirt, allergens, dust mites, and 99.8% of bacteria. This process leaves your carpets merely damp to the touch, drying fully within 2-3 hours.
Why Auckland Chooses Us
- No Hidden Fees: Transparent, upfront pricing.
- Satisfaction Guarantee: We aren't finished until you are completely thrilled with the results.
- Specialized Expertise: Unrivaled success in treating pet urine odours and stubborn stains like coffee and red wine.