Case Study

Auckland Hotel Lobby Deep Clean

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[IMAGE PLACEHOLDER: Before & After Split Image of the Carpet/Stain]

The Problem

A boutique hotel in the Auckland CBD was struggling with their lobby carpets. Thousands of guests tracking in street grease, combined with heavy luggage carts, had crushed the pile and left a massive dark walkway right up to the reception desk.

Our Process

Standard cleaning wasn't cutting it. We employed a restorative hot-water extraction. We pre-sprayed with a heavy-duty enzymatic degreaser. We then used a Counter-Rotating Brush (CRB) machine to physically lift the crushed pile and aggressively scrub the grease out of the fibres before extracting it with 100°C steam.

The Result

The pile was resurrected. The dark pathway disappeared entirely, instantly brightening the entire lobby and restoring the premium feel the hotel required for its guests.

"The difference is night and day. The CRB scrubbing method they used lifted dirt our regular cleaners had missed for months." — Boutique Hotel Management

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